Customer Service (m/f/d)- limited contract
Our International client in Munich office is looking for a new member as Customer Service Clerk (m/f/d) as one year contract.
– Phone contact with customer in Germany and abroad
– Execution of international correspondence
– Acceptance of incoming customer order and proof of them in regard of price
– Input customer order into MRP system
– Order confirmation for customer in cooperation with their purchasing department
– Prepare delivery note and sent to our logistic partner for shipment preparation
– Delivery control, payment control
– Preparation of invoice according Incoterms
– Preparation of credit note, dunning letter, etc.
– Control of existing customer and update within computer system
– Preparation and maintenance of price list in excel
– Maintenance of new customer list
– Control of customer credit limits in alliance with our insurance company
– Inform customer of delivery stop due to overdue – or exceeded credit limit
– Prepare sample shipment in cooperation with sales, purchasing and design team
– Fluent in German and English, any additional language is advantageous
– Good organizational skills, attention to detail and team-oriented approach.
– MS Office
– Flexibility to work in an international team.